As hard as nellnan Limited works to satisfy customers and foster mutual friendship among our valued clients. Please read our terms and conditions to avoid future misunderstandings.
terms and conditions
COMING TO VISIT US
Nellnan Limited only accepts visits by appointment. Appointment times range from 4 to 8 weeks. Please send us an appointment email for more information and bookings.
We advise buyers to carefully read each contract page because a signed contract has immediate effect. Any subsequent changes are considered null and void.
CONTRACTS INVOICE FOR PROFORMA
Buyers should be aware that Proforma Invoices are only issued after the seller and buyer have reached an agreement. Payment is expected to be made within 7 working days of the issue.
All shipments are processed and delivered in the United Kingdom. All shipping documentation is scanned and emailed to buyers immediately after shipment departure, while originals are delivered
TERMS OF PAYMENT
– All payments for goods must be made via international wire transfer directly to one of our bank accounts in the EU regions of Austria, Belgium, Denmark, France, Germany, Hungary, or Poland, or via western union, moneygram, or bitcoin. Your shipment will be shipped once payment is received in one of our bank accounts listed on our signed invoice, and if there is any confusion between the customer and sales after payment, please contact us via phone/email.
– In the event of a cancellation or dispute after payment, we offer a refund within 2 to 3 weeks. Depending on the trade, some refunds are 100%.
We reserve the right to refuse disclosure of certain documents because they may contain information about our suppliers. One of our policies is to protect the information of our suppliers.
We reserve the RIGHT to CANCEL orders that we are dissatisfied with (applicable to minimum orders, delivery conflict ports, and so on) – We RESERVE THE RIGHT TO SELECT OUR CUSTOMERS
Please contact us for clarification on our Terms and Conditions.